By Kevin Wehmeyer | Technical Support Manager | T&K X-Ray Consultants, Inc. If your clinic uses Opal-Rad  or 2020 Imaging  and suddenly cannot open X-rays in OpalWeb , you are not alone. After a recent Windows update, Microsoft quietly removed the Internet Explorer button  from Microsoft Edge. That small change broke the OpalWeb viewer in many clinics. What Is Happening The OpalWeb viewer depends on Internet Explorer compatibility mode to launch studies. When that feature dis